Job Description

Library Assistant

Germanna Community College is a public, open access institution of higher education in the Virginia Community College System. The College is a dynamic learning organization that serves as a Germanna regional leader and preferred partner where quality learning experiences enable students to participate effectively in the social, economic, political, intellectual, and cultural life of their communities. Germanna Community College is centrally located in Fredericksburg, VA between Washington D.C. and Richmond and between the Blue Ridge mountains and the Chesapeake Bay. Full of history, the area offers a community rich with diversity, the arts, technology, vineyards, hiking, canoeing/kayaking, and many other activities. Germanna Community College is seeking a part-time Library Assistant. The Library Assistant will be a key provider in the teaching and learning environment by providing innovative informational resources, services, facilities, and support for student academic success. The Library Assistant will be aware of and responsive to the changing needs of students, faculty, community members, and employees. This role will also provide circulation services, interlibrary loan and intercampus loan, technical services (including cataloging), and reference services in cooperation with other library staff. This role will perform a full range of paraprofessional duties which require a high level of decision making, judgment, communication.

Major Duties and Responsibilities:

• Provide front-line support to patrons, assisting with web page navigation, e-resource access, and reference inquiries.
• Monitor and respond to live chat queries using Libanswers during assigned hours.
• Manage study room reservations and facilitate student equipment loans and returns.
• Assist with library operations including book/DVD loans, printing services, and maintaining library records.
• Promote library services, maintain facility appearance, and report supply/equipment needs.
• Collaborate on cataloging, collection development, and special projects as assigned.

Minimum Qualifications:

• Customer service experience.
• Experience with library practices and procedures and automated library systems
• Experience with or willingness to learn AI tools.

Additional Considerations:

• Working knowledge of general library operations, on-line library systems, interlibrary loan practices, and customer service practices and principles.
• Demonstrated ability to utilize an automated circulation system and to assist library patrons in locating information.
• Demonstrated ability to make sound and practical decisions and to perform duties independently.
• Demonstrated ability to communicate effectively, orally and in writing.
• Demonstrated ability to operate a personal computer and use current word processing software and to use the internet.

Each agency within the Commonwealth of Virginia is dedicated to recruiting, supporting, and maintaining a competent and diverse work force. Equal Opportunity Employer

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