Job Description

Account Manager

We are looking for an organized and proactive Account Manager with experience working in a marketing or creative agency.

In this role, you will manage client relationships while coordinating marketing projects from planning through completion. You will serve as the main point of contact for assigned clients, communicate project updates, organize deliverables, and work closely with internal marketing and creative teams to keep projects on schedule.

The ideal candidate is confident communicating with clients, managing multiple projects, and taking ownership of deadlines and results.

Job Responsibilities:

• Serve as the main point of contact for assigned client accounts.
• Build and maintain strong professional relationships with clients.
• Understand each client's business, goals, priorities, and project requirements.
• Coordinate marketing projects, campaigns, and deliverables from start to finish.
• Create project timelines, assign tasks, and monitor deadlines.
• Work closely with marketing, creative, advertising, and other internal teams.
• Make sure client requests and project instructions are clearly communicated.
• Follow up on pending tasks, approvals, feedback, and deliverables.
• Monitor project progress and identify possible delays or issues.
• Provide clients with regular updates on project status, results, and next steps.
• Monitor account performance and recommend ways to improve client outcomes.
• Manage client expectations and resolve concerns professionally.
• Maintain accurate project records, meeting notes, and client communications.
• Identify opportunities to improve client satisfaction, retention, and account growth.

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